Would your team benefit from deeper communication and collaboration skills?
Others Empathy Training is a curriculum of common sense, and uncommon spirit.
Empathy isn’t magic. It isn’t a sixth sense, or a tender feeling, and may or may not inspire you to be kind. Empathy is the skill of seeing things from another point of view, even and especially those you can’t stand or fathom. Simply shifting your perspective is the practice. And we believe that practice is the key to every relationship, whether between colleagues or communities, companies and consumers, neighbors or nations.
Developed over 20 years of practice in observational research, this curriculum offers accessible tools for individuals and teams to better understand, connect, and respond to those around them.
Whether applied interpersonally among teammates, or at scale between brands and audiences, these skills provide measurable value to the communication, design, collaboration, innovation, and strategy.
The Empathy Skill Set
Ideal for teams in transition, this series of workshops offers groups the opportunity to connect as people while developing a shared vocabulary for the skills that will keep them connected.
Empathy is a Practice, Not a Feeling
The Listening Class
Asking Better Questions
Feedback and Tough Conversations
Knowing Yourself
Neutrality and Unconditional Welcome
Putting Empathy To Work
Once you’ve experienced skillful empathy with your colleagues, apply it to your whole ecosystem with this series of trainings designed to introduce tactical frameworks and tools to your work.
Whole Person Leadership
Facilitation and Group Dynamics
Journey Mapping
Strategic Interviewing
Reframing and Insight Generation
Designing for Mutual Wins
Others’ facilitators examine familiar concepts like listening and asking questions through a series of interactive experiences designed for groups.
Whether virtual or in person, these sessions address misunderstandings about the nature of empathy and clarify the role it can play in our work. Participants come away with shared understanding, as well as a set of tools with immediate impact.
After just 90 days practicing the Others curriculum, this cross-disciplinary team reported meaningful improvements in every aspect of empathy practice.
SNEAK PEEK
During our signature workshop, "Empathy and Listening," participants practice listening to one another using techniques designed to engage different parts of the mind. One focuses on story-agnostic listening, and another on open-ended narrative, while a third requires listeners to diagram the empathy challenges they hear on pen and paper. Here are some of our favorites.
In the listening workshop, participants diagram each other’s empathy challenges.
