Could your team use better communication skills?

Empathy in residence

In early 2023, we spent a week in residence at Ox-Bow, a live/work art school in Saugatuck, Michigan. We worked with the leadership and full staff to deepen their skillfulness in communication and empathic problem solving.

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Empathy for customer insight

We spent a full day and a half with the creative leads and behavioral scientists at Signal Theory, building skill in deep listening, observation, and perspective-taking to apply to customer research.

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Empathy for Earthlings

Others partnered with Water Resources Engineer Anna Kladzyk Constantino on "Empathy for Earthlings.” Our aim was to empower participants to replace human-centered problem-solving with life-centered thinking.

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We help brands, teams, and individuals do more meaningful work by listening to one another, to themselves, and to the moment.

Whether you aim to better connect to your customers, clients, or colleagues, Others’ empathy training offers programs, services, and skills training that empowers teams to see, hear, and understand more about people.

CONNECTING THE TEAM
A half day empathy experience for the comms strategy team. Impact: outward-facing empathy turned inward brought a skilled team closer

We are Others Unlimited, a collective of ethnographic researchers who train individuals and teams with the observational skills we honed in the field.

Developed and led by Karen Faith, our curriculum empowers participants with advanced skills of curiosity, non-judgment and self-awareness when engaging with others, or designing experiences for them.

EMPATHIC HEALTHCARE
A co-creation with patients to build a new brand. Impact: an NPS of +97 and membership 10% over the first year goal

Our tools come from decades of work in design thinking, brand strategy, art pedagogy, and behavioral science.

Our first aim was to create harmony with one another. The wild success it brings to business is what we found along the way. Others work isn’t an ice breaker, can’t replace DE&I training, and won’t erase a PR nightmare if you’re having one, but we’re happy to help with all of those things, no judgments. We are here to do the work of understanding ourselves and others. Let’s get started.

NEXT LEVEL COLLABORATION
A full day orientation for new marketing hires on how to work with creative agencies. Impact: upbeat working relationships, enthusiastic group work, and delightfully innovative ideas

Others Free Guidebooks

Download them now for free and work through some common team dynamics and social breakdowns.

  • “So exciting; radical while being accessible and practical.”

    -Others trainee

  • “It's helped me express myself honestly and effectively, while also being incredibly mindful of the person I'm talking to.”

    -Others trainee

  • “It was a set and setting that allowed me to take off a lifetime of armor. It felt otherworldly to do that at work.”

    -Others trainee

  • “Since doing the training, I’m definitely very mindful of climate/weather, listening skills, and better question asking.”

    -Others trainee

  • “I've felt a lot more comfortable being honest. I feel like I have the tools now, and the trust of my other team members.”

    -Others trainee

  • “The training has given me better language to communicate inside and outside of my team.”

    -Others trainee

  • “This is an incredible training program that dramatically improves team morale, empathy, closeness and connection. A program that is designed to improve communication from every direction.”

    -Others trainee

  • “Insightful and grounding”

    -Others trainee

  • “Feedback from the group was effing great. That's a rarity and a gift.”

    -Others trainee

  • “All of these trainings have been incredible. I feel so much closer to my team on a personal level. I feel we trust each other more.”

    -Others trainee

  • “We have learned SO much incredibly good practical information. The practice sessions bring it all to life and make it real.”

    -Others trainee

  • “The extended session allowed time to absorb the material, and the mindfulness exercise made me feel more focused and bought in.”

    -Others trainee

  • “Within 48 hours, it changed the dynamic of our entire team. A complete 180.”

    -Others trainee

  • “I’m trying to live by The Agreement every day. I used the Four Twists to work through a disagreement in my personal life and got to a resolution much faster than I would have without it.”

    -Others trainee

  • “The empathy training makes us better collaborators, and, because empathy is at the core of marketing, it makes us stronger marketers as well.”

    -Others trainee

  • “A practice in learning how to better understand yourself and those around you.”

    -Others trainee

  • “It's a dedicated time for our team to grow in getting to know each other, grow together, hold space for one another, and connect.”

    -Others trainee

  • “We're able to know each other on a deeper level, and grow together in learning new skills.”

    -Others trainee

  • “I have used the question asking techniques to find the root of a certain viewpoint. It's made me more empathetic with my team, and helped me see various sides.”

    -Others trainee

  • “Our team went in thinking we didn’t need training on this, but everybody's socks were knocked off, and it has already proven useful in our day-to-day work. I thank you.”

    -Others trainee

  • “I sit through a lot of speakers and workshops, and yours was excellent. You're teaching the stuff that really matters.”

    -Others trainee

  • “A technique that works, a very safe space (which you just CREATED without drawing attention to it!) and a couple of wonderful insights from my very wonderful partner.”

    -Others trainee

  • “​​Your session was extremely engaging, got people out of their shells, and got them to challenge some of their conventional dogma as leaders.”

    -Others trainee

  • “Thank you for leading such an impactful session! Looking forward to the next.”

    -Others trainee

  • “Massively insightful and very human"

    -Others trainee

  • “I left the session feeling empowered and was able to put the framework into practice just hours later, when sharing feedback in a 1:1.”

    Others trainee

  • “I found the feedback pillars + real life examples really helped solidify the concepts in my mind.”

    -Others trainee

Is your culture struggling to collaborate?

Transform your team dynamic

Need programming
for a team off-site?

Bring Karen to speak

Want to chat about something else?

Contact us